SIM Not Provisioned for Voice – How to Fix the “SIM Not Provisioned MM 2” Error

How to Fix the “SIM Not Provisioned MM 2” Error

How to Fix the “SIM Not Provisioned MM 2” Error – The sharp impulse running through your veins and the excitement of getting to use your newly purchased SIM on your mobile phone can be quickly drained by getting the prompt error response of “SIM NOT PROVISIONED MM2”.


 How to Fix the “SIM Not Provisioned MM 2” Error

That alone is a frustration, be it as it may, if the response you get is SIM Not Provisioned for Voice since the SIM card is new. Not to worry, we can help you fix it as fast as possible.


On the other hand, if you have just recently tried to swap your SIM cards, and the “SIM NOT PROVISIONED MM 2 “pops up on your phone, frustrating, right? Do not worry anymore; it is not difficult to clear provided you follow the right steps.

This post will shed light on what SIM card error means and resolve it to avoid subsequent recurrence.

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What is the Meaning Of “Sim Not Provisioned Mm2” Error on Your Phone?

A phone news a SIM card to perform certain vital functions such as connect to the internet (not with Wi-Fi) or to make calls. Once connected, the phone signals to your mobile service network are activated, which helps you perform the above functions. Your phone also becomes identifiable through the International Mobile Equipment Identity or IMEI unique number of your device.

The SIM Not Provisioned for Voice error displays either where your new SIM card is not registered or where the SIM card has inherent damage.


The error is also easily traceable to the following occurrence:

  • Your Mobile network’s server has not been activated or is unavailable (Note that iPhone Users need their phones to be connected to an online Apple server)
  • You purchased a new phone and a new SIM card.
  • You were transferring contacts to a new SIM card.
  • You have not properly placed your SIM card.

More so, if your SIM card is customized to work on a particular phone, the error may appear where the SIM card is used on a foreign device. In this case, the SIM card or device will have to be cracked or unlocked.
What is the Meaning Of the “Sim Not Provisioned for Voice” Error?

When this type of error appears, it means an error is growing in frequency or too frequent.

The error bars you from making voice calls, especially when connected to a combination of networks. The step enumerated in this article will help you resolve such errors.

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What is the Meaning Of the “Sim 2 Not Provisioned” Error?

This certainly occurs when you are using a dual-SIM phone. The specification SIM 2 on the error response helps in identifying the particularly affected SIM slot. In other words, where your device is a dual SIM- device, “SIM 1 not provisioned” and “SIM 2 not provisioned” errors specify SIM Slot 1 and SIM Slot 2 of your device, respectively.

This problem is not difficult to resolve, and you can fix the error for each SIM respectively but twice. See the second step below.

Five Steps to Resolve “Sim Not Provisioned” Errors

I don’t have much to say, so here are the five fixes to get your new Sim working on your mobile devices as fast as possible;

1. Turning the phone off and restarting it sounds

too easy, but a simple reboot by switching and turning back on your phone can be the panacea to clearing the SIM not provisioned error. All you have to do is restart your phone and wait for some seconds. The error message would disappear, the network signal bar would appear, and then your SIM card becomes activated. Yes! It can be as simple as that.

2. By Inserting your SIM card correctly.

Suppose an error does not occur due to the non-activation of the SIM or the Network signal. In that case, the next assumed cause may be the incorrect insertion or fitting of the SIM card into the SIM slot. This is caused by a badly designed SIM card Slot, where the SIM card does not have a proper shape or inserting a badly perforated SIM card.

To resolve this, kindly take the following steps to ascertain if the SIM card is properly fitted:

Suppose your device does not have the current design, which uses a Nano-SIM card slot fixed at the device’s side. In that case, it must probably be the old-fashioned phone with detachable batteries. If this is the case, locate the SIM card slot, switch off the device, and detach the battery.
If your device is a flagship phone or one without detachable batteries, the SIM card slot is placed at the side of the phone. It has the form of a caddy where SIM cards and memory cards are fitted in. Usually, this accommodates only Nano-SIM cards.

To detach, use a pin or a small SIM eject to eject it by pushing in the pin through a small round hole at the side of the caddy. Make sure it is the SIM card that is removed and not the memory card.

The device has a detachable battery; careful with how you drag out the SIM card to avoid damage. Once the battery is removed, clean the panel side with a dry clean cloth or tissue paper or blow it to remove dust.

After that, refit the cleaned SIM card back to the SIM slot with proper observation as to the correct positioning. For guidance, use the sign engraved on the caddy or close to the SIM slot for proper positioning and orientation.

Once the SIM card is in position, insert battery and power on the phone. The error should not appear after this is done. If it persists, try this step with the same phone on another device.

3. Activate the SIM Card

In almost every case, a newly purchased SIM card usually requires activation after some hours of registration. If the SIM card is fixed before the activation, it may display a SIM card not provisioned error.

However, suppose this error appears after the stipulated hours. In that case, it is most likely that the SI card has not been activated.

To activate a SIM card, the following options can be taken:

Send an SMS
Call automated number
Log onto the website of your network service provider for activation.

The successful application of one of these options should clear the “SIM not provisioned” error.

4. Call the Customer care service of your network provider.

If the error persists, call the network provider with another device and inform them of the error you have noticed and the steps you have taken to resolve them. In this case, they will run a proper check on the line, ascertain if It is activated, and then provide further guidance or instruction on how to resolve the problem. They may even resolve the problem from their center.

5. Request for a new SIM card

After exhausting the above steps, and the error continues to display, it is advisable to request a new SIM card or get a replacement for it. To do this, walk into the retail outlet or branch of your preferred network provider, inform them of the problem, or better still, request an entirely new line.

Over there, a diagnostic will be running on your SIM card to ascertain and resolve the problem. If you demand a new SIM card or Swap, one will be allocated to you and linked to your account.

Once the new SIM card had been allocated to you and activated, insert it back to the phone and power it on. This should clear the “SIM Not Provisioned Error.”


How to Fix the “SIM Not Provisioned MM 2” Error – Quick Steps

It is understandably frustrating and sometimes common to experience errors of “SIM Not provisioned when a new SIM is inserted or swapped into a phone device, where the SIM has not been activated, or the SIM was not properly inserted in the device.

This, however, rarely occurs where the devices do not use SIM cards to operate. The solution to this problem is not difficult as it can be solved by the steps explained above.

In summary, form these steps include:

  • Rebooting or restarting your phone device
  • By removing the SIM card and ensuring that it is properly inserted into the phone device
  • By Activating your SIM card through calling an automated code, sending an SMS, or activating SIM
  • By Contacting your network service provider for support to resolve the problem
  • By purchasing a new SIM card or swapping your current one with another SIM Card.



The steps enumerated should be able to solve the problem. However, if the problem continues after exhausting the solutions above, try the SIM card on another device or purchase an eSIM for use. Suppose the SIM is configured to work on a particular device. In that case, it may be futile to expect it to work on another device except the SIM is unlocked, de-configured, or cracked. Also, ensure to handle your SIM cards at the point of removal and insert with care to avoid damage.

Once all these are sorted out, your SIM card should work perfectly well without displaying such a “SIM Not Provisioned” error.

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